Contact us
You can contact us by calling 13BEAT, that's 13 23 28. Locate a BEAT Associate in your area or fill out our contact us form below. Click here to view our privacy statement:
Resolving complaints
To resolve your issue or complaint please contact one of our complaints officers
Tel Ricky Forster, Principle Complaints Officer +61 3 8635 9958 or
Tel Sarah Young, Deputy Complaints Officer +61 3 8635 9961
For more information on our dispute resolution procedure click here
If you are not satisfied with the steps we take to resolve your issue or complaint or with the result of our investigation, you can seek assistance from the independent external dispute resolution service, which is provided by the Credit Ombudsman Services Limited (COSL): http://www.creditombudsman.com.au